
Whiplash, concussion, back and shoulder injuries after a collision. Your auto insurance funds treatment, and we handle the forms and billing.
The days after an accident are a blur of phone calls and stiff mornings. Here is the treatment side, in order.
Tell your insurance company about the accident as soon as you can. They open an accident benefits claim and give you a claim number and an adjuster. This applies no matter who was at fault.
See your doctor, then book your physiotherapy assessment. Whiplash and concussion symptoms often show up a day or two after the adrenaline fades, so do not wait for pain to prove itself.
We prepare and submit your treatment plan to your insurer and bill them directly. You focus on recovery. If anything about your funding changes, you hear it from us before it costs you anything.
Collision forces affect the body in patterns. These are the injuries we assess and treat most often after an accident.
The most common accident injury, often appearing a day or two later
Headaches, fog, and dizziness after a collision, even without hitting your head
From the sudden force of impact or bracing before it
Often driven by the neck after whiplash-type injuries
Seatbelt and steering wheel forces are hard on shoulders
Vestibular symptoms that make driving and work difficult
The old advice after whiplash was a collar and rest. Research has moved on. Early, guided movement leads to better recovery than protecting the neck and waiting for pain to pass. The key word is guided: the right amount, at the right time, for your specific injury.
Your plan starts with a careful assessment, including concussion and vestibular screening when the collision warrants it. From there, treatment blends hands-on care with a progressive program that rebuilds your tolerance for driving, work, and sleep, the three things accidents disrupt most.

What people ask us in the first phone call after a collision.
In Ontario, your auto insurance funds treatment through accident benefits. We submit your treatment plan directly to your insurer and bill them, so you are not paying up front and chasing receipts. Before any cost would ever fall to you, we tell you first.
Hurt on the job instead? See our WSIB physiotherapy page
Book your assessment, bring your claim number, and let us handle the insurance side while you get better.
Expert care for your injury · No referral needed · Direct billing available